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for a Unified Family Experience


The critical features from our best of breed solutions in one systems suite to manage your school's essential tasks.


The most used features from our best of breed solutions in one systems suite to manage your school's daily tasks.


All the features from our best of breed solutions in one systems suite to manage all of your school's daily tasks.

To learn more and get started with Faria services.

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Find the best fit for your school!

One combined suite with best-in-class systems

One 24x7 global support team one phone call away

One unified family experience for your school community

One EdTech solutions consultant assigned to your school

One location to manage your data

One replacement for your SIS

One commercial relationship (with consultancy)

Frequently asked Questions

When are invoices raised and due?

Invoices are raised annually based on your renewal month. For most schools, in the northern hemisphere renewal occurs in the fall and in the southern hemisphere during the winter.

Invoices are issued to your school’s designated Billing Contact by email at minimum 30 days before your renewal date. For instance, if your account renews on November 15, your school’s Billing Contact will receive a PDF invoice via email before or on October 15. Our standard payment terms are net 30, which means that invoices are due within 30 days from the date of issue.

If you require an early invoice, please feel free to contact us at [email protected] and include your student count.

What payment methods do you accept?

We accept payment by credit card, cheque and bank transfer. Any administrator on your OpenApply account can pay via credit card by navigating to Settings > Billing. When a credit card is updated or entered in the presence of an outstanding invoice, payment will be processed immediately. Credit cards already stored on the system will be charged on the account’s renewal date.

Instructions for paying by wire transfer or cheque can be found directly on the invoice. Please note that it can take up to six weeks before your invoice is marked as paid if paying by foreign US$ check. For domestic US$ checks, reconciliation normally occurs within three to five working days.

We only accept payment by bank transfer for schools in China currently, but we are working to offer more payment options to schools in China.

How do I submit my purchase order?

A purchase order can be submitted directly through your OpenApply account by navigating to Settings > Billing > enter PO number and upload the file > Save Changes.

If you do not have access to your school’s OpenApply account, please email the purchase order to [email protected].

Once we receive the purchase order, we will generate a new invoice that includes the purchase order number and send it to the Billing contact we have on file. This will then need to be processed by the school or district in order to provide final payment via cheque, credit card, or bank transfer.

Are there any multi-year plans or discounts available?

Yes, schools that subscribe for multi-year plans and pay two years up front will receive a 5% discount; schools that subscribe for three years and pay three years up front will receive a 10% discount. Please note that the full payment is due at the time of the subscription’s commencement.

To learn more, browse our multi-year FAQs.

If you would like to subscribe to a multi-year plan, please contact us at [email protected].

How does this multi-year plan benefit my school?

The multi-year plan saves schools money on the annual renewal of existing services and provides more stability by locking in the current pricing structure for existing services, meaning the school would be exempt from any pricing adjustments (besides changes in student numbers) for the duration of the multi-year subscription.

How can I sign up for multi-year plan?

You can confirm your multi-year plan via email to [email protected] or contact our Sales and Support team to confirm. Our finance team will send you an invoice of total subscription fee.